Factored Owners Privacy Notice

This Privacy Notice will illustrate how your personal data and, if applicable, special categories of personal data will be used by Larkfield Housing Association. It will provide you with information about your rights under the General Data Protection Regulation UK GDPR and the Data Protection Act 2018 and how to action these rights.

 InfoView media This privacy notice was last reviewed 29 August 2024.

What information do we collect

Larkfield collects and processes the following information about its potential suppliers:

  • full name of the relevant contact;
  • company address;
  • contact details, including email address and mobile and landline telephone numbers; and
  • details of services/products provided, including email correspondence and supplier marketing material.

Larkfield collects this information in a variety of ways. For example, data is collected through enquiry telephone calls, emails, meetings, and from correspondence with you throughout the order and delivery process

Why we need it

Larkfield needs to process supplier data to consider whether to enter into a contract with a supplier/s or following the placement of a contract with a supplier/s and to meet its obligations under this contract. For example, Larkfield needs to process supplier data for banking purposes, and to contact suppliers about orders, deliveries, returns and/or give feedback.

In some cases, Larkfield needs to process data to ensure that it is complying with its legal obligations. For example, to comply with health and safety laws such as cleaning service COSHH assessments. In other cases, Larkfield has a legitimate interest in processing supplier data before, during and after the end of the contracting relationship.

Processing supplier data allows Larkfield to:

  • maintain accurate and up-to-date supplier records and contact details;
  • pay suppliers in accordance with their payment terms;
  • operate and keep a record of supplier spending to inform current and future budgets;
  • ensure effective general business administration;
  • ensure compliance with Health and Safety legislation; and
  • respond to and defend against legal claims.

Where the organisation relies on legitimate interests as a reason for processing data, it has considered whether or not those interests are overridden by the rights and freedoms of suppliers and has concluded that they are not.

Larkfield does not collect or process special categories of personal data i.e. particularly sensitive information about its suppliers at any point, such as ethnic origin, sexual orientation or religious and/or political beliefs.

Where we store your data

Your data is stored electronically on a variety of secure IT systems, databases and filing systems on computers and other devices which are password protected and encrypted. Paper files are stored in locked cabinets within the Larkfield office.

How long do we keep personal data

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

To view how long we keep your personal data, please visit our retention schedule here.

 

What is the legal justification

We rely on the following legal basis to use your personal data:

  1.  Where it is needed to undertake and perform our legal obligations and duties to you in accordance with our continued authority to act as your factor in relation to the maintenance of common areas within the Larkfield estate and as set out within Clause Nine of your Deed of Conditions and to enable us to supply you with the services and information which you have requested or expect from
  2. Where it is in our legitimate interests to do so in terms of providing land management services for the maintenance of common areas of land within the Larkfield estate, managing and relating to that such as updating your records and tracing your whereabouts for the recovery of
  3. To follow guidance and recommended best practice of government and regulatory
  4. For a public interest such as for some of our processing of your special categories of personal data such as about your health, if you are a vulnerable customer.

Sharing your information

We will share your personal data with Pure Gym to allow your membership to be set up.   

Receiving data about you

We will receive information from Pure Gym about whether the membership remains active.   

Updating your information

If your details change, please contact a member of the Larkfield team on 01475 630930 to inform us to ensure that all of the information we hold about you is up to date.